What Technology Due Diligence Actually Looks Like

When a buyer's diligence team shows up, they're not looking for perfection. They're looking for surprises. Undocumented systems, unmanaged vendors, licenses the company doesn't actually control, security posture that exists only in the MSP's portal. Any of these can slow a deal, reduce a valuation, or create escrow holdbacks that weren't in the model.

A real technology due diligence process has four layers. The first is infrastructure: what does the environment actually look like, who manages it, and what's the contractual relationship with those vendors? The second is security: what's the threat surface, what's documented, and what would a qualified buyer's security team find on day one? The third is compliance: what regulatory or contractual obligations exist, and are they being met? The fourth is people: who are the key technical dependencies, and what happens to them post-close?

Most sellers only prepare for the questions they expect. Aeolus prepares for the questions that actually get asked.

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